PRIVACY POLICY

1. Information We Collect

Personal Information

When you engage with our B2B services, we may collect:

• Business contact information (name, email, phone number, company name)
• Shipping and billing addresses
• Payment information (processed securely through third-party providers)
• Product specifications and customization requirements
• Communication records and correspondence

Technical Information

We automatically collect certain technical data including:

• IP addresses and device identifiers
• Browser type and version
• Website usage patterns and analytics
• Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information for the following business purposes:

• Processing and fulfilling custom wheel orders and quotations
• Providing technical support and customer service
• Managing business relationships and communications
• Improving our products, services, and website functionality
• Complying with legal obligations and international trade regulations
• Sending relevant business updates and product information (with consent)

3. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Logistics partners, payment processors, and manufacturing facilities
• Legal Compliance: Government authorities when required by law or regulation
• Business Partners: Authorized distributors and suppliers (with appropriate agreements)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures to protect your information:

• SSL encryption for data transmission
• Secure servers and access controls
• Regular security audits and updates
• Employee training on data protection protocols
• Compliance with international data protection standards

5. International Data Transfers

As a cross-border business serving clients in the EU, USA, and Japan, we may transfer your data internationally. We ensure appropriate safeguards are in place, including:

• Adequacy decisions and standard contractual clauses
• Compliance with GDPR, CCPA, and other applicable privacy laws
• Data processing agreements with international partners

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request information about data we hold about you
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Objection: Object to certain types of data processing
• Withdrawal: Withdraw consent for data processing

To exercise these rights, contact us at privacy@kelisitong.com

7. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze website performance. You can manage cookie preferences through your browser settings.

8. Data Retention

We retain your information only as long as necessary for business purposes and legal compliance. Business records are typically retained for 7 years, while marketing communications are kept until you opt out.

9. Contact Us

For privacy-related questions or concerns, please contact:

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes through our website or direct communication. Continued use of our services constitutes acceptance of the updated policy.